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Coaching - Book List
Recommended Reading by Sales Coach - Ms. Alice Heiman

Please Understand Me II: Temperament, Character, Intelligence, by David Keirsey
For the past twenty years Keirsey has continued to investigate personality differences -- to refine his theory of the four temperaments and to define the facets of character that distinguish one from another. His findings form the basis of Please Understand Me II, an updated and greatly expanded edition of the book, far more comprehensive and coherent than the original, and yet with much of the same easy accessibility.


Smart Women Finish Rich : 7 Steps to Achieving Financial Security and Funding Your Dreams, by David Bach
With hundreds of thousands copies in print around the world, Smart Women Finish Rich, by renowned financial advisor David Bach, has shown women of all ages and backgrounds how to take control of their financial future and finish rich. Whether you're working with a few dollars a week or a significant inheritance, Bach's nine-step program gives you tools for spending wisely, establishing security, and aligning money with your values.

The New Conceptual Selling: The Most Effective and Proven Method for Face-To-Face Sales Planning, by Stephen E. Heiman, Diane Sanchez, Tad Tuleja
Throw the old rules of traditional sales out the window. Stephen E. Heiman and his co-authors, Diane Sanchez and Tad Tuleja, state in no uncertain terms that to remain a successful sales professional, you need to change the way you view the selling process. They advocate a customer-driven model of sales as the only approach for long-term success. The book includes “personal workshops” to allow you to apply these concepts directly to your sales situation.


The New Strategic Selling: The Unique Sales System Proven Successful by the World's Best Companies, by Stephen E. Heiman, Diane Sanchez, Tad Tuleja
By eliminating "fickle luck" from the sales process and replacing it with proven, visible, repeatable skills, this book offers a sure-fire method for making the sale every time. This expanded edition features the basic tenets from the first book, plus a valuable array of new features. Confronts the rapidly evolving world of businessto-business sales with new real-world examples, new strategies for confronting competition, & a special section featuring the most commonly asked questions from the Miller Heiman workshops.

Selling Machine, by Diane Sanchez, Steve Heiman, Tad Tuleja
Selling Machine, by sales consultants Diane Sanchez and Stephen E. Heiman, advances a perfectly logical but all-too-rarely followed business concept: because sales revenue is the driving force behind practically every company, all employees should share responsibility for maximizing it. After working with major firms such as Coca-Cola, DuPont, Hallmark, and Chase Manhattan, the authors concluded that top companies actively encourage everyone--from top to bottom--to help the sales force do its job. The related principles that these firms adhere to are outlined and explained here, and then applied to the types of problems that salespeople face daily.

Work With Passion : How to Do What You Love for a Living, by Nancy Anderson
Do what you love for a living: that's the advice of a revised, updated edition which continues to advise people on how to patch passions with work goals. From networking and writing resumes to achieving the perfect career and personal match, this gives solid advice. Reflecting the spiritual growth approach of the 1990s, an inspiring book offers a ten-point program for career seekers to work at what interests them, apply natural skills and abilities, and reap personal and financial rewards. Original. 30,000 first printing.

The Art of Innovation, by Tom Kelly
IDEO, the world's leading design firm, is the brain trust that's behind some of the more brilliant innovations of the past 20 years--from the Apple mouse, the Polaroid i-Zone instant camera, and the Palm V to the "fat" toothbrush for kids and a self-sealing water bottle for dirt bikers. Not surprisingly, companies all over the world have long wondered what they could learn from IDEO, to come up with better ideas for their own products, services, and operations. In this terrific book from IDEO general manager Tom Kelley (brother of founder David Kelley), IDEO finally delivers--but thankfully not in the step-by-step, flow-chart-filled "process speak" of most how-you-can-do-what-we-do business books.

See Jane Win, by Dr. Sylvia Rimm
See Jane Win is a parents' guide for turning girls into happy, successful women. Child psychologist Sylvia Rimm, along with her daughters--a research psychologist and a pediatric-oncology researcher--spent three and a half years collecting data and conducting interviews to devise the 20 basic points detailed in this book. Their conclusions were based in large part on a detailed questionnaire completed by over 1,400 women with successful careers in a variety of fields, including science and technology, media, the arts, medicine, law, and education.

How Jane Won, by Dr. Syvia Rimm
How Jane Won tells the stories of some 50 women who have been successful both at work and at home. Ranging in age from 30 to 80--some famous, some not--these women speak in their own voices about how their girlhoods sowed the seeds for their success, and how they coped with society's prejudices, triumphed despite discouragement, and found inspiration. They are lawmakers and judges, shatterers of glass ceilings, healers and discoverers, teachers and community leaders, artists and musicians, and communicators. And their stories are full of good counsel and inspiration.

The Leadership Challenge, 3rd Edition
by James M. Kouzes (Author), Barry Z. Posner (Author)

In the 1980s and again in the '90s, James M. Kouzes and Barry Z. Posner published The Leadership Challenge to address issues they uncovered in research on ordinary people achieving "individual leadership standards of excellence." The keys they identified--model the way, inspire a shared vision, challenge the process, enable others to act, encourage the heart--have now been reexamined in the context of the post-millennium world and updated in a third edition. "What we have discovered, and rediscovered, is that leadership is not the private reserve of a few charismatic men and women," write Kouzes, chairman emeritus of the Tom Peters Company, and Posner, dean of the Leavey School of Business at Santa Clara University.

 

Alice Heiman's Successful Sales Processes and Strategies
have been noted in 2003 Selling Power Magazine.
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